Privacy Policy

Privacy Policy

Introduction

Welcome to https://electric-tankless-water-heater.freshreport.net (hereinafter referred to as “the Company” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and disclosure of personal information in alignment with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Records Access Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, applications, or services accessible through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy describes the ways in which your personal information is processed when:

  • You use our applications or services as an authorized user, granting us access to specific account details.
  • You visit our websites, enabling us to track and analyze your browsing behavior for improvement purposes.
  • You subscribe to receive communications from us, including newsletters, promotional emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal data to enhance your user experience and provide tailored services. The types of information we gather include:

  • Account Information: This includes your username, email address, and password used to access our services.
  • Payment Information: We process details required for processing transactions, such as credit/debit card numbers, expiration dates, and security codes.
  • Financial Information: We may collect data related to your financial status or payment history if relevant for specific services.
  • Purchase Information: Details about products or services you’ve purchased from us, including quantities, order dates, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information to facilitate communication with your device.
  • Location Data: If you choose to share it, we can access and store your geographic location data to provide personalized content or services.
  • Feedback: Any comments, suggestions, or reviews you submit to us.
  • Social Media Information: If you interact with our social media pages, we may collect information from these platforms, including public posts related to our brand.
  • Product Information: Details about the products you show interest in or purchase, such as product specifications and preferences.

We obtain this data through direct user input, interactions with our systems, and automated technologies (e.g., cookies). Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and gather analytics. Cookies are small text files placed on your device by our server or third-party servers. They serve various functions:

  • Strictly Necessary Cookies: These ensure basic functionalities of our website, such as enabling login sessions.
  • Preference Cookies: They remember your preferences, like language settings or display options.
  • Analytics Cookies: Used to gather statistics on user behavior and interactions with our site, helping us improve its performance.

Users have the option to control non-essential (i.e., analytics and advertising) cookies through our Cookie Manager.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes, such as:

  • Providing you with requested services or products.
  • Honoring your purchase transactions.
  • Complying with legal obligations or regulatory requirements.
  • Conducting market research to improve our services.

Once these purposes are achieved, we will delete or anonymize the data to ensure its secure removal from our systems.

Security Measures

We take robust measures to safeguard your personal data:

  • Implementing encryption for communication and data storage.
  • Engaging reputable third-party processing partners who adhere to strict security standards.
  • Regularly reviewing and updating our security protocols to address emerging threats.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or store personal data from minors without parental consent.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: The right to request access to and confirmation of the processing of your personal data.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The ability to restrict the processing of your data under specific conditions.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise any of these rights, please contact our privacy team at [email protected] or via postal mail.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website with a revised effective date. We encourage you to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or general data-related questions, please reach out to us: